What is Vida Health’s Medical Weight Loss Program?

Vida’s Medical Weight Loss Program is a personalized, doctor-supervised weight loss program ​— all through an easy-to-use mobile app and website.

Vida offers access to a specialized weight loss care team including who will work with you through video calls and chat messages to make a plan, build habits, and meet your goals.

You will also have access to helpful Vida resources like videos, lessons, recipes, and more. For seamless goal tracking, connect fitness trackers or health devices.

Vida’s weight loss program focuses first on lifestyle changes, including medical nutrition therapy, but also supports weight loss medicine prescribing when appropriate.

Who has access to Vida’s Medical Weight Loss Program through Angi’s benefits?

All employees and their dependents aged 18+ enrolled in an Angi UHC or Kaiser medical plan may be eligible for Vida Health at no charge.

Before participating in the Vida weight loss program, you will be asked some questions about your health and history, to make sure the program is right for you. Some reasons a person may not be able to participate in Vida include a BMI below the required threshold or because they have diabetes. But there are additional less frequent reasons as well.

​​​How do I get started?​​

​​Go to vida.com/angi or download the Vida app from your phone’s app store. Then create an account.

​​​After you have created an account, you will answer a few questions about yourself and your weight loss goals and then you will be matched to the Vida program that is right for you.

Once you are matched to a Vida program, you will be able to choose a care team member who you will work with towards your weight loss goals.

After you have selected your provider, you will be shown the next available appointment times.* Choose the best one for you. If you have any trouble finding an appointment time that works, do not hesitate to email support@vida.com.

*If you have a prescription for weight loss medicine, you may be asked to share additional information with Vida before scheduling an appointment with a Vida medical provider. We’ll let you know what these steps are in your Status list.

Who will I first work with in the Medical Weight Loss Program?

Most newly enrolled members will meet first with a dietitian to discuss health goals and develop a plan to get started.

How do I meet with a Vida medical provider in the Medical Weight Loss Program?

These steps must be completed before meeting with a Vida medical provider:

1. Initial Enrollment
   • Enroll in Vida Health through vida.com/angi or the Vida mobile app.
   • In the app, fill out the onboarding questionnaire and select your main health goal.
   • Schedule with your dietitian or join your support group.

2. Weight loss medicine history and documentation
   • If you have previously been prescribed a weight loss medicine, you will be asked to upload some documents, which can include labs and medical records. Your status list in the app will tell you which documents are needed and how to upload them.
   • Members who are not on weight loss medicines prior to enrollment in Vida will initially work on Medical Nutrition Therapy with a Vida Dietitian. You will work closely with a coach or dietitian over the course of a few months.
   • Lab results* that will likely be requested, will have been completed in the last twelve months and include TSH, CMP, A1c, and Lipid Panel. Let your Vida medical provider know by sending a private “My Care Teams” chat if your most recent lab work was completed more than twelve months ago or if you are missing some of the required results. The provider will send you a lab work order that you can print and take with you to a network lab of your choice. 

3 . Meet with Your Vida Medical Provider

• If you have been asked to upload documents, once you have done so and we have checked we have what we need, you will be able to schedule with a Vida provider.
• During this visit, if you are currently on weight loss medicine, you are required to show proof of your most recent prescription.

*Lab results and provider notes can be securely submitted to your Vida medical provider via the Vida app.  Within the Vida app go to Settings >>My Documents. Tap “Add Documents.” Follow the app instructions to upload a PDF or screenshots.

​​​How do I schedule my next appointment with the Vida care team?​​​ ​​

When you log into the app, you can schedule an appointment directly through the ​​Vida Home screen.​​

Can I change care team members if it doesn’t work out with my current one?

To request a change, go to the Home screen in your Vida​ Health​ app, tap the gear icon in the upper right, then tap Request New Coach. You’ll complete a brief survey so we can match you with a new coach that’s a good fit for your style and goals.

Why is Angi asking me to use Vida Health to qualify for coverage of my weight loss medicine through RxSaveCard?

Weight loss medicine is a powerful tool for those seeking to lose weight. But these medicines are complex and are most effective for long-term success when paired with lifestyle changes.

Vida Health offers support for these changes through health coaching, an easy to use app, and access to medical providers who can help prescribe and help manage side effects.

I’m already working with a physician, and I’m concerned about moving to a new medical provider. How does my Vida provider work with my regular doctor?

Your medical weight loss treatment with a Vida medical provider is in addition to the care you already receive from your current doctor or primary care provider.

Your Vida provider focuses on obesity treatment. Your primary care provider is responsible for all other aspects of your healthcare. This includes services such as in-office visits, preventive mammograms and prostate exams, vaccinations, follow-ups after emergency care and planned surgeries, and care for conditions other than obesity/overweight.

Your Vida provider is a licensed doctor or nurse-practitioner who can write lab orders that are used in obesity treatment, review the results, and prescribe weight loss medicines to directly treat obesity.

If you are being evaluated for or are preparing for bariatric surgery, Vida will work with your surgical team to ensure that needed weight loss medicines are prescribed.

We encourage you to share your primary care provider name, clinic, phone, and fax number with Vida. And to consent to Vida sending info to your PCP, so your records are up to date. With your consent, Vida will send an after-visit summary by secure fax to your PCP. The after-visit summary may include lab results or other clinical findings of concern and medicines that your Vida provider starts, adjusts, or discontinues.

Does Vida prescribe weight loss medicine?

If you are 18 years or older, are eligible for Vida through your Angi benefits, meet the BMI (Body Mass Index) requirement, and don’t have any contraindicating health conditions, Vida medical providers are able to assess for and prescribe weight loss medicine.

I’ve been told I need to join Vida for my weight loss GLP-1 medicine to be covered through my Angi benefits. Can you give me more information about this?

As of February 1, 2026, weight loss GLP-1 medicine coverage through your Angi benefits will require you to actively participate in Vida Health, including having a Vida medical provider write the prescription for this medicine.

This is true if you are prescribed for the first time as well as if you have been taking this medicine before.

If a Vida medical provider does not prescribe your GLP-1 weight loss medicine, you cannot pay for it using RxSaveCard.

To receive coverage, you must use RxSaveCard to pay for this prescription through LillyDirect or NovoCare. Your Vida medical provider will send your prescription to the appropriate manufacturer. You will still have a cost-share, which will vary by individual and medicine.

What happens if a member is taking weight loss medicine that is considered a controlled substance (i.e, Qsymia and Phentermine)?

These members can still enroll in Vida Health but Vida medical providers cannot prescribe controlled substances (i.e., Qsymia and Phentermine).

What happens if a member is under age 18 and prescribed a weight loss medicine by their provider?

The Vida Health program is not available to enrolled members under the age of 18. These members will continue with the treatment plan prescribed by their non-Vida provider. These members will become eligible to participate in the Vida Health program when they reach the age of 18 and will then be required to work with a Vida provider for coverage through their Angi benefits using RxSaveCard.

How does my prescription get filled?

A Vida medical provider will send it to LillyDirect or NovoCare, depending which medicine you are prescribed. You will be able to purchase this medicine from the LillyDirect or NovoCare website using your RxSaveCard.

How often will I meet with my Vida provider?

You’ll have an initial consultation with your Vida provider to assess your medicine needs and a follow-up visit to review progress. Additional visits beyond these two depend on your situation and can be scheduled as needed. You also have the option to message your provider on an unlimited basis.

Can I communicate with my provider outside of a scheduled appointment?

You’ll be able to send messages to your provider at any time. Response times from providers are usually within 1-2 days, but often the same day.

What happens to the information I provide to Vida?

All personal information you share through Vida’s app is confidential and securely stored in encrypted databases. Vida Health is fully HIPAA-compliant. If you wish to have your information deleted, please contact support@vida.com.

What type of information will Angi receive? Vida and Angi take your personal health information very seriously. Vida will NOT share your participation, results, or personally identifiable health information with Angi.

Can I connect other health and fitness devices or apps to my Vida account?

You can! Connecting your fitness-tracking apps and devices to Vida is a great way to stay on track towards your health goals. We support integration with 100+ apps and devices, including:

• Fitbit
• Garmin
• iHealth
• Jawbone
• Runkeeper
• Strava
• Withings/Nokia Health
• Apple Health (e.g. Loseit, MyFitnessPal) (iOS only)

How do I connect another device or app to my Vida account?

When you log into Vida for the first time, you’ll see a task on the Home screen that says Connect Devices & Apps. Tapping this will guide you through the device setup process. If you decide to add or change a connected device/app at a later time, follow these steps:

1. Make sure the device/app you’d like to connect is set up and that data tracking is working correctly.
2. Log into the Vida app.
3. Go to the Home screen, tap the gear icon in the upper right, then tap Connect Devices & Apps.
4. Select the device/app you’d like to connect and follow the on-screen instructions.
5. Repeat these steps if you need to connect more devices or apps.

Why isn’t my device or app syncing to Vida?

First, please make sure your device is properly connected (see previous FAQ: “How do I connect another device or app to my Vida account?”). If you’ve checked this and are still having problems, please email us at support@vida.com or call 833-732-2242.

Can I order a device through Vida?

Digital scales may be available for free after your first session and if you meet Vida clinical criteria. The device order form will be found in the Vida app for those eligible.

I forgot my password. Can you help?

Sure thing. Open the Vida app and tap Login. On the login screen, tap Forgot your password? and enter the email address associated with your account. We’ll send you an email with instructions on changing your password.

Didn’t receive an email? You can reach out to us directly at support@vida.com or by calling 833-732-2242.

How do I change my password?

To change your password, go to the Home screen in your Vida app, tap the gear icon in the upper right, then tap Change Password. From there, follow the on-screen instructions.

How do I change the email address associated with my Vida account?

Please email us at support@vida.com to change your email address or call Vida support at 833-732-2242.

My spouse or dependent is having trouble signing up. How do they sign up through my employer benefits?

Your family members (including spouses and dependents ages 18+) are eligible to use Vida’s services at no charge through your employer benefits. To enroll, spouses and dependents should use their name, email, and date of birth.

If they need additional help, they can reach out to us directly at support@vida.com or by calling 833-732-2242.